At Galaxy Unico, we strive to provide a simple, secure, and transparent payment experience for our customers. Please read our payment policy carefully before placing an order.

 

1. Accepted Payment Methods

Galaxy Unico offers the following payment options, subject to availability at checkout:

A. Cash on Delivery (COD) – ₹500 Advance Payment Required

To confirm and process a Cash on Delivery (COD) order, customers are required to pay an advance amount of ₹500 online before dispatch.

• The order will be dispatched only after the advance payment of ₹500 has been successfully received.

• The remaining balance, including the applicable courier or shipping charges, must be paid at the time of delivery.

• The total amount payable at delivery will be calculated as the total order amount plus applicable courier charges, minus the ₹500 advance payment.

• The ₹500 advance payment will be adjusted against the total amount payable for the order; it is not an additional charge.

Example: If your order amount is ₹2,000 and the courier charge is ₹100, the total order value will be ₹2,100. After paying ₹500 in advance, you will need to pay the remaining ₹1,600 at the time of delivery.

B. Full Online Payment

Customers who choose to pay online through available payment gateways, such as Razorpay or other supported payment options, are required to pay the full order amount plus applicable courier or shipping charges at checkout.

• The order will be processed after successful payment confirmation.

• No additional payment will be required at the time of delivery for the order, provided all applicable charges have been paid at checkout.

 

2. Order Confirmation and Dispatch

All orders are subject to confirmation. For COD orders, dispatch will take place only after the required ₹500 advance payment has been successfully received. Galaxy Unico may contact customers by phone, WhatsApp, or email to verify order details before dispatch.

 

3. Pricing and Courier Charges

Product prices are displayed on our website. Applicable courier or shipping charges will be communicated at checkout or during order confirmation.

For COD orders, the advance payment of ₹500 will be deducted from the total order value, and the remaining balance will be collected at delivery. For fully prepaid orders, the total order amount and applicable courier charges must be paid online.

 

4. Order Refusal and Non-Acceptance

If a COD order is refused or not accepted at the time of delivery without a valid reason, Galaxy Unico reserves the right to restrict future COD orders or cancel pending orders, where appropriate.

 

5. Payment Disputes and Support

For any payment-related questions, concerns, or disputes, customers are encouraged to contact the Galaxy Unico support team for assistance.

By placing an order with Galaxy Unico, customers acknowledge and agree to the applicable payment terms outlined above.